Sponsored: New Line Request

Sponsored Lines: New Line Request

BYUH Students and BYUH/PCC Employees are able to sponsor friends or family members. Use this form for new lines. All new lines require a $30 activation fee. Note: Sponsored lines are only eligible for T-Mobile service $20/month (+taxes and fees).
The BYUH Student or BYUH/PCC Employee sponsor is NOT responsible for any charges. All charges will be billed directly to the responsible party.
Sponsored plans require the user to provide their own phone device. T-Mobile service will be added to the device through either a SIM card or an eSIM

Enter Phone Info (dial *#06# and this info will immediately popup)
Enter IMEI here*
Enter EID or ICCID here*
Upload a screenshot the information that pops up.

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COMPATIBILITY CHECK
Click the link below and enter your IMEI to ensure your phone is compatible with T-Mobile's network. You don't have to login, just click continue to see if your phone is compatible.
Link to T-Mobile Compatibility Check

Below is an example of a fully compatible phone. If any of the bullet points are not green, your phone will not be compatible with T-Mobile's network.
Verify that your phone is compatible with T-Mobile's network

My phone is NOT COMPATIBLE w T-MobileI have verified that my phone is compatible w T-Mobile (three green checkmarks) and I understand that if I continue to the end of this form and click submit that I will not be refunded my $30 activation fee if my phone is actually not compatible with T-Mobile.
We apologize but because your phone is not compatible with T-Mobile's network, we are unable to help you with a phone line.
Name of Employee/Retiree sponsoring this line*

First NameLast Name
ID number Employee/Retiree sponsoring this line*
Attach A picture of the ID of the Employee/Retiree sponsoring this line*

BYUH alumni that have lost their BYUH ID can either go to the Alumni office for a new card, or email alumni@byuh.edu for a free digital copy
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Name of person who will be using the phone

First NameLast Name
Email of person that will be paying for the line*
Invoices will be sent to this email
Email Verification*
PLAN SPECIFICATIONS

Included in Plan
Unlimited talk, text, and data within the united states.

Not Included in Plan
- Tax & surcharge fees are not included in the monthly price.
- International long distance fees and other miscellaneous charges are not included in the plan.
SIM Card or eSIM Activation
An email will be sent to the email address provided on this request form when the SIM card is ready for pick-up, shipped, or when the eSIM has been activated.

Added Information
- BYU–Hawaii Store is not responsible to setup your phone.
- BYU–Hawaii Store has provided helpful links on our website under FAQ.
- If your old phone is broken or lost and was not backed up to your cloud, you might not be able to get your information from your old phone.
- There is a $15.00 shipping fee to have a T-Mobile SIM card shipped. The SIM card will be shipped via Fed Ex.
Optional Added Features
- International Stateside Calling feature is optional and can be added to a line for an additional fee per month. This feature works well for those who makes international calls regularly.
- International Passes are available per carrier. More information available on our website under International Travel Options.
Non-Refundable Activation Fee
- There is a $30.00 non-refundable activation fee for each "NEW" line setup with BYU–Hawaii.
- If after submitting the request form you change your mind and decide to cancel the request, email cellphone@byuh.edu immediately to cancel the request form. Should you try to cancel the request form after a line has already been activated for the user, there will be no refund to the activation fee.
Insurance
BYU–Hawaii Store does not provide insurance for your phone. The BYU–Hawaii Store is not responsible for your phone if it breaks or is lost.
Refunds or cancellations
The prepaid plan is not prorated, the plan price is set for the full semester or term. There are no refunds or adjustments if you sign-up after the start of the prepaid plan or cancel before the end of the prepaid plan.
Payment
You will receive monthly invoices through the email listed above.

Late Payment Charges per line
1-14 days: $15 fee
15-44 day: Suspend Line and $30 fee to reactivate
45 days: Line is cancelled and the phone number will be lost and cannot be reactivated.

All inquiries regarding your line must be directed to the BYUH Store, not directly to the carrier.
Choose type of SIM request

eSIMSIM CARD
*
prevnext( X )
$30 Activation FeeAll new lines require a $30 activation fee
$30.00

Subtotal

$0.00

Tax

$0.00

Total

$0.00
Enter any comments or questions here
Should be Empty:

Sponsored Lines: New Line Request

The BYUH Student or BYUH/PCC Employee sponsor is NOT responsible for any charges. All charges will be billed directly to the responsible party.

We apologize but because your phone is not compatible with T-Mobile's network, we are unable to help you with a phone line.